Privacy Policy

Astra3DP.com (“Astra3DP”, “we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, Astra3DP.com (the “Website”) and use our services (the “Services”).

Information We Collect

We collect the following information from our users:

  • Personal Information: When you create an account on the Website, we collect your name, email address, shipping address, and billing address. We may also collect your phone number if you choose to provide it.
  • Payment Information: When you make a purchase on the Website, we collect your payment information, such as your credit card number or debit card number. We do not store your full payment information on our servers.
  • Usage Information: We collect information about your activity on the Website, such as the pages you visit, the products you view, and the searches you perform.
  • Device Information: We collect information about the device you use to access the Website, such as your IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We use the information we collect from our users to:

  • Process your orders and provide you with the products and services you request.
  • Send you transactional emails, such as order confirmations and shipping notifications.
  • Respond to your customer service inquiries.
  • Improve the Website and Services.
  • Send you marketing and promotional emails, if you opt-in to receive them.

Disclosure of Your Information

We may disclose your personal information to third-party service providers who help us provide the Website and Services, such as payment processors, shipping companies, and marketing automation platforms. We will only share your personal information with these third-party service providers to the extent necessary for them to provide their services.

We may also disclose your personal information if we are required to do so by law, such as in response to a subpoena or court order.

Data Security

We take steps to secure your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your personal information.

Your Choices

You can choose to opt out of receiving marketing and promotional emails from us by clicking on the unsubscribe link in any of our marketing emails. You can also access, update, or delete your personal information by logging into your account on the Website.

Cookies

We use cookies on the Website to collect information about your activity on the Website and to personalize your experience. You can disable cookies in your web browser, but this may limit your ability to use some of the features of the Website.

Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@astra3dp.com or WhatsApp +91 84388 70572.

Effective Date: January 26, 2024