Shipping Policy

Welcome to Astra3DP, where we transform digital designs into 3D reality! This policy outlines how we get printed masterpieces to you within India.

General Shipping Information:

  • We ship orders from our facility in Coimbatore, Tamil Nadu.
  • All our packages are delivered through standard shipping for free but, can be expedited if required with an additional cost.
  • Processing time for ready-made products in display on website is 1-2 business days. For custom orders, since it depends on the complexity of the design and production queue, our processing time will be between 2 to 4 days.
  • Our delivery timeline varies from 3 to 7 days from the date of order, depending on the distance.

Shipping Costs:

  • Standard Shipping: Free for all orders.
  • Expedited Shipping: Additional fee based on order weight and destination which will be intimated through email, WhatsApp or call if phone number is provided.

Order Tracking:

  • You will receive a tracking number via email once your order ships.
  • You can track your package on astra3dp.com or the courier’s website using the provided tracking number.

Delivery Considerations:

  • Please ensure your shipping address is accurate and complete.
  • We are not responsible for delays caused by incorrect or incomplete shipping information.
  • We are not responsible for any delays in shipping caused by factors beyond our control, such as delay due to courier partners, weather conditions, etc.
  • We take care to package your prints securely, but cannot guarantee against minor cosmetic damage during transit.

Custom Orders:

  • For custom-printed parts, the estimated delivery time will be communicated during the order confirmation process.
  • Shipping charges for custom orders may vary depending on the size and weight of the final product.

International Shipping:

We currently do not offer international shipping.

Additional Notes:

We reserve the right to modify this policy at any time without prior notice.

For any questions or concerns regarding your shipment, please contact us at support@astra3dp.com.

Happy 3D printing!